Mukuru is offering a 12-month Customer Support Learnership programme for 2026. This is a great opportunity for unemployed young South Africans who have completed Grade 12 to gain valuable experience in the fintech and contact centre industries. If you are looking for your first professional role and meet the basic requirements, this programme could be for you.

To qualify, you must have completed Grade 12 (Matric) or an equivalent qualification, be proficient in English and one other specified language, and have basic computer skills. No previous work experience is needed. This learnership allows you to earn while you learn, with applications open for the 2026 intake. Specific closing dates have not yet been announced.

What is a Learnership?

A learnership is a structured programme that combines workplace training with theoretical education. It allows you to gain practical skills and a nationally recognised qualification while earning a stipend. Mukuru's Customer Support Learnership is likely registered with the Services SETA, ensuring quality training and a valuable learning experience.

Key Facts and Requirements for the Mukuru Learnership

  • Opportunity: 12-month Customer Support Learnership.
  • Who can apply: Unemployed young people aged 18-35 in South Africa. [VERIFY: Age range]
  • Minimum Qualification: Grade 12 (Matric) or equivalent.
  • Languages: Proficient in English (spoken and written) plus one of Chewa, Mozambican Portuguese, Mandarin, Bengali, Sotho, Bemba, Shona, or Urdu.
  • Experience: No previous work experience required.
  • Skills: Basic computer skills are necessary.
  • Locations: Johannesburg, Pretoria, and Cape Town.
  • Stipend: Not specified by Mukuru, but typically ranges from R2,500 to R8,000 per month for similar learnerships in 2026. [VERIFY: Stipend range]
  • NQF Level: Not specified by Mukuru, but typically NQF Level 2 or 3 for similar roles. [VERIFY: NQF Level]
  • Registered with: Likely Services SETA. [VERIFY: SETA registration]

Documents You Will Need to Apply

To apply for the Mukuru Customer Support Learnership, ensure you have the following documents ready:

  • An updated CV.
  • A certified copy of your South African ID document.
  • A certified copy of your Matric certificate or equivalent qualification.
  • Proof of address, if required by the application process.
  • Confirmation of language proficiency in English and one other supported language.

Important Dates for the 2026 Intake

This learnership intake is for 2026. Specific opening and closing dates for applications have not been provided by Mukuru. It is advisable to prepare your documents and apply as soon as applications open to avoid missing out on this opportunity.

If you have completed Grade 12 and are seeking to launch a career in customer support within the dynamic fintech sector, this Mukuru learnership is an excellent pathway. You will gain valuable hands-on experience and potentially a qualification over 12 months, while earning a monthly stipend.

Don't miss out on this chance to 'earn while you learn'. Keep an eye on the Mukuru careers page for the official application opening and closing dates for the 2026 intake.

Ready to apply? Visit the official Mukuru application portal to submit your application.